Government Dining

Oct 19, 2015

Southern corporate dining specialists routinely give that Something Extra on the job at client office cafes all across the country. But few have faced the kind of challenges the Southern team serving at the Federal Law Enforcement Training Center (FLETC) in Artesia, New Mexico encountered in the summer of 2014. We excel at providing government dining services, but this was a new challenge.

As the name implies, FLETC is normally in the business of training, housing and feeding federal law enforcement officers, including Federal Air Marshals and Border Patrol agents. But in June of 2014, the Department of Homeland Security called upon the facility to house dozens of illegal alien detainees. The influx would present a challenge to the Southern dining hall staff over a period of several months.

Initially, they were told to expect 50 refugees. But that number soon rose to 150. By the end of the first week, there were 600. We had to feed 600 people when we were told to expect 50! Challenge accepted.

But in true Southern Foodservice Management fashion, Allison, Janet and Annarose certainly rose to the occasion, going above and beyond the call of duty, even working 7-day weeks when necessary to help meet the needs of their new guests.

FLETC Project Manager Deanna Hampton praised the flexibility, dedication and heart of these corporate-dining-specialists-turned-aid-workers. “They left their preconceived ideas about refugees at the door,” she said, “and treated these moms and their children with compassion and dignity.” They represented themselves, their employer and their client with tremendous poise and grace and succeeded in exemplifying that Something Extra that Southern Foodservice Management is known for.